When was the last time your provider agreed that your connection had a problem? Never, right?!

 

"You have no problem, all our lights are Green" is the usual response, yet the bad user experience continues.

 

Measuring a connection inaccurately will never find a problem, let alone provide the information to solve it. BCS is designed to accurately measure quality whether the issue is voice quality, poor video or a cloud application that is frustratingly slow.

 

VoIP test software (Install this first)
We recommend leaving the Check to run the BCS automatically check box checked.

VoIP tester
This test will simulate VoIP calls between your computer and net2phone and will provide an estimate of the voice quality you should expect when using our service.

You will need to fill out the form first to run the test.
For email address, enter Your email address
For customer name, enter your first name
For call tower account manage, entere NA
For platform, select undecided
HIT APPLY WHEN FINISHED

This will take you to the test web site. SELECT: Click to start test

This is an example of results;

 

NOTE: MOS measures subjective call quality for a call. MOS scores range from 1 for unacceptable to 5 for excellent. VOIP calls often are in the 3.5 to 4.2 range. 

Speed tester

Properly handled, QoS can make an immediate difference in the quality of VoIP calls. The audio and video streams will be smoother, jitter and artifacts will be reduced, and the overall user experience at both ends will dramatically improve. Adopting these common-sense network and computer optimization tips will yield significant improvement at little or no capital cost.

NOTE: If you see the message "We were unable to measure your connection's jitter/packet loss..." then the most likely issue is that a socket test cannot be initiated (it will do a HTTP/POST test instead of a socket test for speed). This can occur if the ports 20000 and 20001 are blocked for UDP packets (either by something in your setup or by your ISP).